We currently ship to customers in the United States. Sign up for our email and SMS to be the first to know of other expansions!

Once your order is placed and processed, we're unable to edit the items in your order or fully cancel your order as we strive to fulfill orders as quickly as possible.

If you have any questions, please email our support team at glow@rainley.com — while we cannot guarantee any changes or cancellations, we will do our best to help!

We make every effort to process your order within 24 hours. However, due to our very high order volumes, please allow 2-3 business days to process your order.

We'll send you a shipping confirmation email with your tracking number once your order has shipped so you can keep track of it.

We offer free standard shipping on domestic orders of $50+ for continental US.

We’re sorry to hear that! Please reach out to our customer service team email if you are experiencing any problems with your order delivery.

Sign up for subscriptions to receive your MicronFlo replacement every 3 months, with no hassle or worry about your shower. Super subscription customers have the best price ever on every order and early access to new product drops (trust us, you want this access).

Manage your subscription easily by simply logging into your account. You can easily choose to skip a monthly shipment, change the frequency of your shipments, swap your subscription products, gift one of your shipments if you are out of town, or cancel your subscription.

You can manage your account information and subscription within your account page by clicking "Manage Subscriptions" under Account Details.

There you can do everything from changing your shipping address, adjusting frequency, pausing or skipping an order, updating payment details and much more.

It’s super easy to manage your subscription on your account page.

If you still have any questions, please reach out to our customer support team via email.

Yes, Rainley OCTA and BOSSA are compatible with all standard shower setups in the US.

The MicronFlo filter cartridge also fits most inline shower filter housings available on the market.

Yes, all Rainley products, including the OCTA shower head, BOSSA inline shower filter, and MicronFlo replacement cartridges, feature BPA-free casing.

BPA (Bisphenol A) is a chemical commonly used in the production of plastics. Studies have shown that BPA can sometimes leach into water, particularly with heat exposure, and prolonged exposure to BPA may have potential health risks, including hormone disruption.

By choosing BPA-free materials, we ensure that Rainley products provide a safer shower experience that aligns with our commitment to your health and well-being.

The MicronFlo filter cartridge is designed to last for up to 10,000 gallons of water under moderate contaminant conditions, as defined by EPA guidelines. For most households of 2-3 people, this equates to about 3 months of use.

However, factors such as local water quality and household size may affect this timeline. Areas with higher levels of chlorine, sediment, or impurities may require more frequent replacements.

The transparent casing lets you visually monitor the filter. If you notice discoloration, debris buildup, or reduced flow, replace the cartridge even if it hasn’t reached the 10,000-gallon mark.

No, the MicronFlo was designed to ensure that water pressure remains consistent, giving you an uninterrupted and enjoyable shower experience.

Definitely! Rainley products are renter-friendly and require no permanent modifications to your shower setup. They’re easy to install and uninstall, making them perfect for apartments or rented spaces.

Tap water quality varies across the U.S. due to differences in water sources, treatment methods, and infrastructure.

Under moderate contaminant conditions, the MicronFlo filter performs optimally. In regions with higher levels of chlorine, sediment, or hard water, the filter’s lifespan may be reduced.

Rainley’s transparent casing helps you monitor the filter’s condition to adapt to your specific water quality.